Refund policy

At Zainabies, customer satisfaction is important to us.

• Returns or exchanges are accepted only if you receive a damaged or incorrect product.

• Any issue must be reported within 24 hours of receiving your order.

• The product must be unused, with original tags and packaging.

• Refunds, if approved, will be processed after the returned item is received and inspected.

• Cash on Delivery orders are payable at the time of delivery. Customers are requested to provide accurate contact and delivery information to avoid delays or cancellations.We do not accept returns or exchanges due to a change of mind.